​Three years on from the 2011 Collection Survey, CRIF has revisited the debt collection situation in Italy to analyze any changes to the market and approach of operators, as well as the needs and challenges for the different industries.
​Specifically, the 2014 edition of the Survey looked in detail at best practices and trends in collection through an all-round comparative study of both financial and trade credit, with the involvement of more than 30 of the leading Italian players in the Finance, Energy & Utility, and Telco & Media markets.
The research analyzed the many "hot topics" on the subject, the similarities and differences between the Finance and Non-Finance sectors, and the strategies adopted by the best performers to outperform their competitors.
