This research looks at the principles guiding the development of the credit industry, the critical factors of success, product innovation and channels, providing important opportunities for reflection for all market players.
The research undertaken in collaboration with SDA Bocconi provides an important addition to the surveys that CRIF has carried out for years on various sections of the credit industry, strengthening its information assets and expertise. Together with the Italian Banking Association, Assofin and SDA Bocconi, it was decided to focus research on the key themes of business development in the 2013 edition.
With a fundamental contribution from managers from leading credit companies representing all segments, the CRIF-SDA research “How retail banking is changing and evolving in Italy” provides useful elements for understanding the principles guiding development of the industry. It highlights the critical accelerating and decelerating factors, offering an invaluable tool for all market players.
